safeTcare: Medical Alarm Monitoring Service Australia

Our professionally trained safeTcare operators are on standby 24/7 and are here to assist in any medical situation, although we don’t give a medical diagnosis, we will get you the care you need at any time.

We have well-defined event protocol procedures to ensure we can provide the best and most consistent response services possible in Australia.

Our Monitoring Service + Your Mobile Medical Alert = A Comprehensive Solution To Keep You Safe

These protocols coupled with the safeTwear GPS through your mobile medical alert device allows us to provide assistance in almost any stuation.

Our database that contains your vital medical information such as:

Emergency contacts
Allergies
Special instructions
Health history

Having this information on hand ensures we provide one of the most comprehensive medical alert response services in Australia.

Connect Through Your safeTwear Medical Alarm

You can reach our dedicated staff anytime by pressing the button on your personal medical alarm device.

Because you are connecting to a real person, we can help you to decide the best outcome for your situation.

Sometimes a visit from family, friends or even a Registered Doctor may be best for you. We can arrange to contact any of these for you.

If you need an all-hours Doctor, we refer bulk billing services, hence no out of pocket expense and is an alternative for non-critical medical alerts.

Medical Alarms & Monitoring To Keep You Safe

Your well-being is our highest priority.

safeTcare offers assurance and added peace of mind from trained professionals providing 24/7 monitoring.

Our Facilities

Same address, but newly renovated call centre facilities, state of the art phone and computer systems plus the most current programs, means we can take more emergency calls faster and share more information with Emergency Response personnel, ensuring we get help to you rapidly.

Simple, fast, and accurate. After 100,000s of hours experience over the past 5 years, safeTcare delivers a complete overhaul of everything, from our new call centre renovations, smarter computer programs and easier than ever to use systems for our customers.

Did you know?

Where seniors fall

2% Chair/Ladder

6% On Stairs

3% Getting Out Of Bed

6% Shower/Bath

26% Level Surface

56% Outside

Why self-monitor when...

more than half of all phone calls go unanswered!

Of the 11 billion calls analysed 52% are unanswered, an analysis of by caller ID and call-blocker app Hiya found.

The risks at home

Poor eyesight, limited mobility, and minor safety hazards at home, like a loose rug or tangled electrical cord, can put seniors at risk for falls, broken hips and even death.