Refund Policy

REFUND AND RETURNS POLICY

Medicall Global Health offers a 14-day refund policy. The 14 days begin once you receive your Medicall Global Health medical alert device. We highly recommend you install and test the equipment as soon as possible.

If you are not completely satisfied, you may return the equipment to us within those 14 days to receive a full refund. Be sure to email to info@medicallhealth.com.au within 14 days from date of purchase.

This refund policy does not apply to goods which show wear and tear, are damaged after delivery, if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition and packaging. Medicall Global Health will not be responsible for parcels lost or damaged in transit. All postage and insurance costs are to be paid by the buyer.